Please contact me if you have any further questions I can help you with.
Frequently asked questions.
Where can I buy your artwork? Go to the Shop page to purchase or email me for a commission or any questions..
Where are you located? South Eastern suburbs in Melbourne, Australia.
Can I return the artwork if I'm not happy? If you are not satisfied when you receive the artwork, there is a 14 day money back policy (return shipping at buyers expense). I want you to love and cherish the piece you choose as each piece is created with intention and love. If for any reason you have an issue, please email me.
Do you ship internationally? Yes I can ship internationally, but please contact me via email for a postage quote. With canvas artwork depending on size, it can more economical for you if I remove the canvas from the frame and sell it to you rolled up in a tube. When you receive the artwork you can have it restretched/framed as you choose. Some artworks are created on a canvas roll anyway and can be easily shipped as is, or I can organise streching.
Print-on-demand: Print on demand items are made on order and made and shipped from USA & Europe. It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products. Shipping times for each shipping method we offer:
Are your artworks ready to hang? I sell my artworks ready to hang with wire on the back (unless stated otherwise in listing). Art is generally not framed unless arranged or stated.
What if my order gets lost in transit? Print-on-demand: If your packages do get lost in transit and the shipping address was 100% correct, we've got your back! We'll ship out a new order with tracking, at our expense. Firstly, it is best to check with your local post office and see if they can help with locating it. All claims must be submitted no later than 4 weeks after the estimated delivery date. All items are tracked, but if the information states an order was delivered but you haven't received it, please contact us.
Original artwork: This is a little trickier, for original items. We will do our best to track down the item and will offer a new one in its place if it is lost.
Is pick up available? Yes pick up is available on original items (does not include print on demand), please contact me to arrange a time.
How much is is postage? Postage within Australia is as follows:
SMALL ITEMS Flat rate postage (up to 2kg) within Australia. Up to 2 kg - A$8.95. Flat rate postage (up to 5kg) or larger items (includes some bags) within Australia 2 kg to 5 kg - A$12.20. Print on demand items (which are made and shipped within USA and Europe are $12 flat fee). Orders over $200 are FREE POSTAGE.
Every painting is wrapped in bubblewrap and boxed to protect it, to ensure the safe arrival to your home.
How quickly will you post my painting? Your painting will be posted within 4 working days.